Support
Frequently Asked Questions
Answers to common questions about TXMDT mobile drug testing, alcohol testing, DNA testing, scheduling, service areas, and workplace testing support.
What services does TXMDT provide?
TXMDT provides mobile drug testing, alcohol testing, specialty testing, DNA paternity testing, background checks, DOT physical coordination, and workplace testing support for employers and individuals.
Do you offer mobile drug testing at a business or job site?
Yes. TXMDT provides mobile testing services for workplaces, job sites, construction sites, offices, and other approved locations where testing support is needed.
Is TXMDT available 24/7?
TXMDT supports 24/7 and after-hours testing needs, including urgent workplace, post-accident, reasonable suspicion, and scheduled testing requests.
More Questions
Browse additional questions about testing types, scheduling, service areas, confidentiality, workplace needs, and mobile testing support.
What areas does TXMDT serve?
TXMDT serves locations across Texas, with a focus on mobile testing coverage for cities, employers, and individuals who need convenient testing access.
Do you provide DOT drug testing?
Yes. TXMDT supports DOT drug testing needs, including testing coordination for regulated employees and employers that require DOT-compliant testing processes.
Do you provide non-DOT drug testing?
Yes. TXMDT provides non-DOT drug testing for employers, organizations, individuals, schools, agencies, and other testing needs outside DOT-regulated programs.
What types of drug tests are available?
TXMDT offers multiple testing options, including urine drug screens, saliva testing, hair follicle testing, fingernail testing, and specialty drug panels.
Do you offer alcohol testing?
Yes. TXMDT provides alcohol testing options, including breath alcohol testing and other alcohol-related testing services such as ETG and PEth testing where appropriate.
Do you provide post-accident testing?
Yes. TXMDT supports post-accident testing for employers that need timely testing after workplace incidents or safety-sensitive events.
Do you provide random testing programs?
Yes. TXMDT can support random testing needs for employers, including workplace testing coordination and program-related testing support.
Do you provide reasonable suspicion testing?
Yes. TXMDT supports reasonable suspicion testing requests when an employer has documented workplace concerns and needs testing coordination.
Can TXMDT test for specialty substances?
Yes. TXMDT offers specialty testing options that may include expanded panels and specific substances depending on the testing need.
Do you offer DNA paternity testing?
Yes. TXMDT provides DNA paternity testing services for individuals and families that need paternity testing support.
Are test results confidential?
Yes. TXMDT treats testing information and results as confidential and shares information only with authorized individuals or organizations according to applicable requirements.
How fast are results available?
Result timing depends on the test type, collection method, laboratory processing, and any additional review requirements. TXMDT can provide expected timing during scheduling.
Do you provide same-day testing?
Same-day testing may be available depending on the service type, location, technician availability, and scheduling requirements.
Can testing be done at an employee's location?
Yes. TXMDT can coordinate mobile testing at approved locations when mobile collection is available and appropriate for the requested service.
Do you support workplace testing policies?
Yes. TXMDT can support employers with testing program needs, including policy-related coordination and workplace testing workflows.
Do you provide background checks?
Yes. TXMDT offers background check support as part of its additional screening services.
Do you provide DOT physicals?
TXMDT can help coordinate DOT physical-related services where available and appropriate for the customer's needs.
What should I bring to a test?
You should bring a valid photo ID and any required authorization, employer documentation, or scheduling confirmation related to your test.
Can I choose the type of test I need?
In many cases, yes. The appropriate test depends on the reason for testing, employer or program requirements, detection window, and service availability.
How do I contact TXMDT for questions?
You can contact TXMDT through the website or by phone for questions about services, scheduling, availability, and testing requirements.